Refund and Returns Policy
Refund and Returns Policy
At Jai Clothes, we want you to be completely satisfied with your purchase. If you’re not, here’s how we handle returns and refunds:
1. Return Eligibility:
Items must be returned within 15 days of delivery in their original condition, unworn, unwashed, and with tags intact. Customized or final sale items are not eligible for returns.
2. How to Initiate a Return:
Contact us at contact@jaiclothes.com or WhatsApp us at 9955968143 with your order details and reason for return. We will guide you through the process.
3. Refund Process:
Refunds will be processed once we receive and inspect the returned item. Refunds will be issued to the original payment method and may take 7-10 business days to reflect.
4. Shipping Charges:
Shipping charges are non-refundable. Customers are responsible for return shipping costs unless the item received was defective or incorrect.
5. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for a replacement or refund.
Thank you for choosing Jai Clothes. We value your trust and strive to make every shopping experience a delightful one!